Terms & Conditions
of mojaspin

These Terms & Conditions govern your use of the mojaspin website, mobile platform, and all associated services, features, content, and functionality made available by mojaspin (collectively, the "Platform"). By accessing the Platform in any way — including but not limited to browsing the website, registering an account, logging in via mojaspin Login, depositing funds, placing bets, claiming bonuses, or contacting the support team — you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms.

These Terms apply to all users of the mojaspin Platform, regardless of the device used (desktop browser, smartphone, tablet), the connection type (mobile data, Wi-Fi), or the location within Bangladesh from which the Platform is accessed (including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar).

mojaspin reserves the right to update, amend, or replace any part of these Terms at any time. When material changes are made, the Platform will display a prominent notice and update the "Last updated" date shown at the top of this page. Your continued use of the Platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

These Terms should be read in conjunction with the mojaspin Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and the Platform. In the event of any conflict between these Terms and a specific bonus or promotion's terms, the specific promotion's terms will take precedence solely in respect of that promotion.

Use of the mojaspin Platform is strictly restricted to adults. You must be at least 18 years of age to register an account, access any casino game, sports betting market, or promotional offer on mojaspin. By completing the registration process, you represent and warrant that you are 18 years old or older.

In addition to the age requirement, you must satisfy all of the following eligibility conditions to register and maintain an active mojaspin account:

• You are a natural person (not a corporation, trust, partnership, or other legal entity).
• You are accessing the Platform for your own personal entertainment — not on behalf of any third party.
• You have not previously been self-excluded from mojaspin or had a mojaspin account closed for breach of these Terms.
• You are not a current employee, contractor, director, officer, or immediate family member of mojaspin or any of its affiliated game providers or payment partners.
• You are acting in good faith and your use of the Platform does not violate any applicable law or regulation in your jurisdiction of residence.

mojaspin performs mandatory Know Your Customer (KYC) verification on all accounts prior to processing any withdrawal. You will be required to submit a valid government-issued identity document (National ID card or passport) and, in some cases, proof of payment method ownership (e.g., a bKash or Nagad account screenshot confirming ownership). Failure to complete KYC verification within the stipulated timeframe may result in account suspension and/or the withholding of pending withdrawals pending verification.

To access the full range of games, betting markets, and features available on mojaspin, you must create a registered account via the mojaspin Login page. The registration process requires you to provide accurate, current, and complete information including your full legal name, date of birth, mobile phone number, and preferred payment method.

One Account Per Player

Each player is permitted to hold exactly one (1) active account on mojaspin. Opening multiple accounts — whether under the same name, the same device, the same IP address, the same bKash or Nagad number, or through any other means — is strictly prohibited. If duplicate accounts are detected, mojaspin reserves the right to close all duplicate accounts, void any associated bonuses or winnings, and take further action including permanent platform exclusion.

Account Security

You are solely responsible for maintaining the confidentiality of your mojaspin Login credentials (username and password). You must not share your login details with any other person under any circumstances. mojaspin will never ask you to reveal your password via email, live chat, or any other communication channel. If you suspect that your account credentials have been compromised, you must contact the mojaspin support team immediately at support@mojaspin or via live chat.

mojaspin strongly recommends enabling two-factor authentication (2FA) via SMS OTP on your account to provide an additional layer of security. Any activity carried out on your account while logged in — whether by you or by any third party who has obtained access to your credentials — is your sole responsibility until the point at which you report a security breach to our support team.

Accurate Information

All registration details provided to mojaspin must be accurate and truthful. Providing false information — including a false name, date of birth, or identity document — constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of any balance or pending withdrawals. You are obligated to update your account details promptly if any of your information changes.

All financial transactions on the mojaspin Platform — including deposits, withdrawals, and bonus credits — are conducted exclusively in Bangladeshi Taka (৳ BDT). mojaspin does not accept deposits or process withdrawals in any foreign currency. Exchange rate losses resulting from the use of non-BDT payment instruments are the sole responsibility of the player.

Accepted Deposit Methods

mojaspin currently accepts deposits via the following verified payment channels:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Local Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

The minimum deposit amount on mojaspin is ৳200. Maximum single-transaction deposit limits vary by payment method and account verification tier. Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the mojaspin account balance within a few minutes of the transaction being confirmed. Bank transfer deposits may take longer depending on the processing times of the sending institution.

Withdrawals

Withdrawal requests on mojaspin are processed to the same payment method used for the most recent deposit, subject to the payment method's availability and applicable transaction limits. The minimum withdrawal amount is ৳500. Before any withdrawal is approved, the player's account must be fully KYC-verified. Withdrawal requests that are submitted while a bonus is active in the account may be subject to the applicable wagering requirements being met in full before the withdrawal can be processed.

mojaspin aims to process approved withdrawal requests within 24 to 72 hours of approval during normal operating conditions. Processing times may be extended during peak periods, public holidays, or when additional verification is required. mojaspin is not responsible for delays caused by the player's bank or mobile financial service provider after the funds have been dispatched from the Platform.

Anti-Money Laundering

mojaspin operates a strict anti-money laundering (AML) policy. All deposits and withdrawals are subject to monitoring for suspicious activity. mojaspin reserves the right to request supporting documentation for any transaction — including source-of-funds evidence — where unusual patterns are detected. Withdrawals may be withheld pending investigation in cases where AML concerns are identified. Players who are found to have used the Platform to launder funds or conduct any other illegal financial activity will have their accounts permanently closed and the matter reported to the appropriate authorities.

mojaspin offers a range of bonuses and promotional offers to registered players, including welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses, and seasonal promotions tied to events such as Eid, Pohela Boishakh, BPL season, and ICC T20 tournaments. Each promotion is subject to its own specific terms, which are displayed alongside the offer at the time it is presented to the player.

General Bonus Conditions

• All bonuses on mojaspin are subject to wagering requirements unless explicitly stated otherwise. The applicable wagering multiplier for each bonus is clearly stated in the individual promotion's terms.
• Bonuses must be claimed within the time window specified in the promotion. Unclaimed bonuses expire automatically after the stated period.
• Unless a promotion explicitly states otherwise, bonus funds and winnings derived from bonus play must be wagered before a withdrawal can be requested.
• Certain game categories — including but not limited to live casino tables, specific jackpot slots, and sports betting accumulators — may contribute at a reduced rate (or not at all) toward meeting wagering requirements. Contribution percentages are stated per promotion.
• Only one bonus may be active in a mojaspin account at any given time. Depositing while a bonus is active does not automatically trigger a second bonus; players must opt in to each promotion separately.

Bonus Abuse

mojaspin actively monitors accounts for patterns consistent with bonus abuse, including but not limited to: opening multiple accounts to claim welcome bonuses repeatedly, placing low-risk or near-zero-risk bets purely to meet wagering requirements (so-called "bonus whoring"), and coordinating with other players to exploit promotional offers. Any account found to be engaging in bonus abuse will have associated bonuses and winnings voided and may be permanently excluded from future promotions or the Platform entirely.

mojaspin provides access to casino games and sports betting markets supplied by third-party providers including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by the rules set by its respective provider, and players are responsible for familiarising themselves with the rules of any game before placing a wager.

RNG and Live Dealer Integrity

All RNG-based games (slots, virtual table games, crash games) use certified random number generation algorithms that produce genuinely unpredictable outcomes independent of the player's bet size, account history, or prior game results. Live dealer games are streamed from professional studio environments operated by the respective provider and are subject to the provider's own integrity standards and oversight.

mojaspin does not alter, interfere with, or influence game outcomes in any way. If a technical malfunction occurs during a game session — including disconnection, browser crash, or server interruption — the game result at the time of the malfunction will be the final result for the affected round, in accordance with the relevant provider's malfunction policy. mojaspin accepts no liability for winnings that cannot be confirmed due to a technical failure on the player's device or internet connection.

Sports Betting

Sports betting odds on mojaspin — including cricket (BPL, IPL, ICC T20 World Cup, Test matches), football, kabaddi, and other markets — are set by the Platform and are subject to change up to the point of event commencement. In-play (live) odds may change second-by-second during the event. Bets are accepted at the odds displayed at the precise moment the player confirms the wager. mojaspin reserves the right to void bets placed on events where the result was known at the time of placement, where a technical pricing error occurred, or where there is evidence of match-fixing or result manipulation.

Void Bets

A bet may be declared void by mojaspin in the following circumstances: the event is cancelled, postponed beyond 48 hours, or abandoned without a completed result; the bet was placed after the event result was determined; a manifest pricing error is identified; or the bet is placed in violation of these Terms. Stakes on void bets are returned to the player's mojaspin account balance in full.

The following conduct is strictly prohibited on the mojaspin Platform. Engaging in any of the behaviours listed below constitutes a material breach of these Terms and may result in immediate account suspension or permanent closure, forfeiture of account balances and pending withdrawals, and referral to law enforcement authorities where applicable.

• Identity fraud: Registering an account using false identity documents, another person's details, or fabricated information.
• Underage gambling: Attempting to use the Platform while under the age of 18, or facilitating access to the Platform by a person under 18.
• Multiple accounts: Opening, operating, or benefiting from more than one mojaspin account simultaneously or sequentially.
• Bonus abuse: Exploiting promotional offers through coordinated multi-account activity, systematic low-risk wagering designed solely to clear bonus requirements, or any other form of promotional manipulation.
• Collusion: Cooperating with other players to gain an unfair advantage in any poker, live dealer, or other competitive game format.
• Use of automated tools: Using bots, scripts, automated betting software, or any artificial intelligence tool to interact with the Platform without human input.
• Money laundering: Using the mojaspin platform to deposit, transfer, or withdraw funds derived from illegal activity, or to obscure the origins of funds of any kind.
• Hacking or exploitation: Attempting to gain unauthorised access to any part of the Platform, exploiting software bugs for financial gain, or conducting denial-of-service attacks or any other form of technical attack against mojaspin infrastructure.
• Harassment: Using live chat, support channels, or any communication facility provided by mojaspin to harass, threaten, or abuse Platform staff or other players.

mojaspin reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete mandatory KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Underage gambling or provision of false age or identity information.
• Requests from law enforcement, a regulatory body, or a financial institution.
• Player-initiated self-exclusion via the responsible gaming tools available after mojaspin Login.
• Extended account inactivity (accounts with no login activity for 12 consecutive months may be flagged as dormant).

Voluntary Closure

Any registered player may request the voluntary closure of their mojaspin account at any time by contacting the support team at support@mojaspin or via live chat. Before processing a voluntary account closure, mojaspin will confirm the player's identity and will process any eligible remaining balance to the player's verified payment method after all active wagers have been settled and any applicable bonus wagering requirements have been assessed.

Dormant Accounts

An account is considered dormant after 12 consecutive months of inactivity (no login, no deposit, no bet placement). mojaspin will send a notification to the email address on file prior to applying any dormancy administration fee to a dormant account balance. Players who wish to reactivate a dormant account may do so by contacting the support team. The applicable dormancy fee schedule is available on request from the support team.

Effect of Account Closure

Upon closure of a mojaspin account — whether voluntary, Platform-initiated, or through self-exclusion — the player's access to the Platform will be revoked. Any bonuses, free spins, or promotional credits associated with the account will be cancelled and cannot be transferred. If the closure results from a breach of these Terms, mojaspin reserves the right to retain any balance in the account as compensation for damages or losses arising from the breach, subject to applicable legal requirements.